10-digit dialing coming to Nova Scotia on Saturday

Locals calls dialed with seven digits will get network message

Published on August 20, 2014

HALIFAX – Beginning Saturday, residents of Nova Scotia will have to dial three additional numbers for all local calls.

Ten-digit dialing is coming to this province and Prince Edward Island. Local calls dialed with only seven digits will be interrupted by a recorded network announcement before being connected.

"Ten-digit dialing affects all residents and businesses served by area code 902. It is important that everyone takes the time to reprogram their systems and communications equipment prior to Aug. 23, in order to avoid any inconveniences that may be caused by this change," stated Glen Brown, spokesperson for the Canadian Numbering Administrator which is the organization responsible for the administration of Canada's telephone numbers.

Programming communications systems and devices

If they have not already done so, residents and businesses are urged to add the 902 area code to programmed numbers in all of their communications devices and equipment including wireline and wireless phones, auto dialers, computers, alarm systems and lifeline equipment.

They should also include their 10-digit phone numbers on stationary, cheques, advertising, and update their employee, client, supplier, and other databases.

Useful information can be found at www.dial10.ca/checklist

Starting Saturday, local calls dialed with seven digits may be interrupted by a network message. The message reminds callers that they must dial 10 digits when making local calls.

Calls will continue to go through until Nov. 16, after which time seven-digit local calls will not be completed.

Starting Nov. 30, the new 782 area code will be available in Nova Scotia and Prince Edward Island using the overlay method. This means the 782 area code will coexist with the current 902 area code and will cover the same geographic area.

Customers with telephone numbers that include the 902 area code will retain their numbers. Numbers with the new 782 area code will only be assigned to customers when the existing inventory of 902 numbers is depleted.

Introducing a new area code does not affect local calling areas in any way.

The Telecommunications Alliance, whose members include Bell Aliant, Bell Canada, Rogers and TELUS was formed to spearhead this public awareness initiative.

Interested parties can find more information at www.dial10.ca