Call centres still looking at Amherst

Brad Works
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AMHERST – A pair of call centre firms with expanding operations are in the process of finalizing separate plans to open in Amherst.

Advantage Communications of Prince Edward Island and Moncton-based Virtual Agent Service Canada (VAS) have each shown interest in the bordertown and are working on final details and hiring campaigns.

VAS has placed an online job ad with Service Canada seeking up to 20 customer service representatives while Advantage is also believed to soon be beginning a hiring drive.

“We’re still working out the details,” a VAS spokesman confirmed Monday. “There’s not much more we can say at this point because there’s still things that need to be worked out.”

Amherst mayor Robert Small is cautiously optimistic, but isn’t willing to celebrate until he sees one or both of the companies open their doors.

“We are working towards a goal resulting from the TeleTech closure and are hopeful that all the components will fit together that will see a successful conclusion,” Small said. “But we’re at a critical point.”

Kent MacPhee of Advantage Communications could not be reached for comment Monday.

For more see Tuesday's Amherst Daily News

Organizations: VAS, Service Canada, Communications of Prince Edward Island TeleTech Advantage Communications Daily News

Geographic location: Amherst

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