Former Minacs call centre operator buys U.S.-based collections company

The Canadian Press ~ The News
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TORONTO — Aditya Birla Minacs, a global business services and call centre operator, has acquired U.S.-based Bureau of Collections Recovery, an accounts receivables manager that operates collections services for the credit industry.

Financial terms of the deal, announced Wednesday, were not revealed.

“This is Minacs’ second acquisition in three months and demonstrates our commitment to the strategic mission of building new capabilities,” said Deepak Patel, CEO Aditya Birla Minacs.

“In addition to its proven expertise, BCR has a very strong operating model with a consistently growing top and bottom line. Its capabilities are adjacent to Minacs’ core customer lifecycle services and enhance our ability to successfully win and deliver end-to-end solutions to our clients.”

Aditya Birla Minacs has 15,800 employees and operates call centres in Canada, Germany, Hungary, Jamaica, India, Philippines, the UK and the United States.

The company, formerly known in Canada as Minacs Inc., is a subsidiary of Aditya Birla Nuvo Limited, an Indian conglomerate in manufacturing and business services.

Organizations: Bureau of Collections Recovery, Minacs, Aditya Birla Nuvo

Geographic location: United States, TORONTO, Canada Germany Hungary Jamaica India Philippines UK

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