Ten-digit calling coming to N.S., P.E.I.

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Residents, businesses encouraged to begin preparing early for new dialing rules

TRURO - Starting Aug. 23, 2014residents of Nova Scotia and Prince Edward Island making local calls will be required to dial 10 digits – the area code followed by the seven-digit phone number—the same procedure used now for long distance calling.

The introduction of 10-digit dialing paves the way for the addition of a new area code, 782, in November 2014, as the 902 area code reaches capacity.  

The Telecommunications Alliance, a group of major telecommunications companies operating in Nova Scotia and Prince Edward Island, says higher popularity of new services and changes in the competitive environment is driving a huge increase in demand for phone numbers in the region. That is why 10-digit local dialing will be required for all wire line and wireless local calls. This dialing method allows for the introduction of a new area code that will create millions of new phone numbers.

“Most regions in Canada have already successfully transitioned to local 10-digit dialing and we are confident these changes will be seamless for residents and businesses in Nova Scotia and Prince Edward Island,” said Glenn Pilley, director of the Canadian Numbering Administrator.

“In order to ensure a successful transition, we recommend that people start reprogramming their equipment to comply with 10-digit local dialing now, as telecommunications companies operating in both provinces are already able to support 10-digit dialed calls. By adopting 10-digit dialing habits early, residents and businesses will be well-prepared by August, 2014.”

To prepare for 10-digit dialing, residents will need to add the 902 area code to programmed numbers in such devices as auto dialers, fax machines, computers and lifeline equipment, and verify that their alarm systems are compatible with local 10-digit dialing.

Companies that use numerous telecommunications systems and devices should also take the necessary steps to update their equipment. All adjustments must be made before August 23, 2014. Residential and business customers can also find useful information on the Telecommunications Alliance website at www.dial10.ca

Customers with telephone numbers that include the 902 area code will retain their numbers. Numbers with the new 782 area code will only be assigned to customers when the existing inventory of 902 numbers is depleted.

Introducing a new area code does not affect local calling areas. Adding a new area code to a calling region requires changes in local dialing habits. Since the same phone number can now exist in both area codes, 10-digit local dialing becomes mandatory in order for local calls to be connected and reach their appropriate destinations.


---- TC Media

Organizations: Telecommunications Alliance

Geographic location: Nova Scotia, Prince Edward Island, Canada

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Recent comments

  • Byron M.
    May 20, 2013 - 08:10

    The problem I foresee is trying to remember which and who's number begins with what area code along with the current 893, 895, 897, 843, 899 etc. Now, I will have to remember two separate area code numbers as well. I have a difficult time remembering my own phone number at times. What about the 911, will it also have the area code added to it requiring one to dial in six digits?

  • Strange Rob
    May 14, 2013 - 19:38

    nowhere near 10 million 911 ****, 411 ****, 811 ****, and all the codes chosen, badly, for routing, knockout almost half the available phone numbers If phone companies rectified their systems, or people couold learn a different set of shortcode numbers, there would be plenty. Europe start all service codes with 9 Australia starts all service codes with 1 because 10000 numbers arent wasted for each of a dozen short codes

  • the phone system
    May 14, 2013 - 17:12

    Just thank GOD we don't have party-lines anymore! That was pure torture moving from private lines in town, to living in the country!

  • sueb
    May 13, 2013 - 08:27

    The biggest problem with this plan is that it will negatively impact seniors. Older folks often have a hard enough time remembering the shorter numbers and don't tend to use higher tech phones or cells they can pre-program with frequently called numbers.

  • T from Truro
    May 12, 2013 - 18:05

    It is just three more digits! There was a time when you didn't have to dial the 8 9! And really who actually dials anymore? Most phones are programmed and you use speed dial! The 902 is already apart of the number, you just have to include it now!

  • chief wiggam
    May 12, 2013 - 10:00

    maybe it should have been just pei or just nova scotia changing over. there's a reason for making everyone change to 10 digits and i'm pretty sure it doesn't involve the consumers saving money.

  • Daniel Beaton
    May 09, 2013 - 10:14

    You mean we have ten million phones in an area with only 1,061,931 people? Ten phones per person? Sounds legit to me...

  • Daniel Beaton
    May 09, 2013 - 10:13

    You mean we have ten million phones in an area with only 1,061,931 people? Ten phones per person? Sounds legit to me...